Financial Policy

Financial Policy

As a courtesy to you, Austin Surgical Arts will facilitate your care by providing assistance with applicable insurance you may have. Insurance companies vary widely in the types of coverage they provide. Also, insurance companies will not quote exact payment for services not yet rendered, so until a claim is filed, we cannot tell you how much your insurance company will pay.

We make every effort to keep down the cost of your oral surgical care. Please remember that insurance is considered a method of reimbursing the patient for fees paid to the doctor and is not a substitute for payment. Some companies pay fixed allowances for certain procedures and others pay a percentage of the charge. Austin Surgical Arts accepts most major insurance plans. Because insurance company provider lists are not always up to date, you may call to verify our participation with your particular plan.

For your convenience, we accept Visa, MasterCard, American Express, Discover and CareCredit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (512) 346-8830. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. If your insurance has not responded to our claim with in 60 days, we ask that you take responsibility for resolving the claim with your insurance while making payments on your account. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan, but that must be implemented prior to the actual procedure.